Privacy policy
Last Updated: 12/12/2023
This Privacy Policy describes how HANP, www.hanp.it (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on www.parresiart.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected under this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may periodically update this Privacy Policy, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version of the Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we refer to information that identifies you, relates to you, describes you, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
The information you provide directly through our Services may include:
- Basic contact details, including your name, address, phone number, email.
- Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information, including your username, password, security questions.
- Purchase information, including items you view, add to your cart, or add to your wish list.
- Customer support information, including information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information on how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information about your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including providers and service providers who may collect information on our behalf, such as:
- Companies that support our Site and Services, like Shopify.
- Our payment processors, who collect payment information (e.g., bank details, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with the requested products or services, to fulfill our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties with whom we work may collect certain information automatically using online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information obtained from third parties will be processed in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, refer to the section below, "Third-Party Websites and Links."
How We Use Your Personal Information
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Providing Products and Services: We use your personal information to provide the Services in order to fulfill our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, organizing shipping, facilitating returns and exchanges, and allowing you to post reviews.
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Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing communications, advertising, and promotions via email, text message, or postal mail, and showing you ads for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites.
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Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or harmful activities. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly recommend that you do not share your username, password, or other login details with anyone else. If you believe your account has been compromised, please contact us immediately.
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Communicating with You: We use your personal information to provide customer support and improve our Services. This is in our legitimate interest to be responsive to you, provide effective services, and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to power our store with Shopify, please refer to Shopify's Cookie Policy. We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better personalize services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through browser controls. Please note that removing or blocking Cookies may negatively impact your user experience and may cause certain features and general availability of the Services to malfunction. Additionally, blocking Cookies may not fully prevent how we share information with third parties like our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:
- With suppliers or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct us, request, or otherwise consent to our disclosure of certain information to third parties, such as to send you products or via your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to manage a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
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Sensitive Personal Information
We do not use or disclose sensitive personal information to infer characteristics about you.
User-Generated Content
Our services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will have access to the information you choose to make available to others, and we cannot guarantee that those who access such information will respect or keep your privacy secure. We are not responsible for the privacy or security of any information you make publicly available, nor for the accuracy, use, or misuse of any information you disclose or receive from third parties.
Third-Party Websites and Links
Our site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of the information found on those sites. Information you provide in public or semi-public places, including what you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms without limitations regarding its use by us or third parties. Our inclusion of such links does not imply any endorsement of the content on those platforms or their owners or operators, except as disclosed on the Services.
Minor Data
The services are not intended for use by minors, and we do not knowingly collect any personal information from minors. If you are a parent or guardian of a minor who has provided us with their personal information, you can contact us using the contact details below to request its deletion.
As of the effective date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as defined by applicable law) of personal information from individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send us may not be secure during transfer. We recommend not using insecure channels to communicate sensitive or confidential information to us.
The duration of retention of your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information. However, these rights are not absolute, may apply only under certain circumstances, and in some cases, we may decline your request as permitted by law.
- Right to Access/Knowledge: You may have the right to request access to the personal information we hold about you, including details regarding how we use and share your information.
- Right to Deletion: You may have the right to request the deletion of the personal information we hold about you.
- Right to Correction: You may have the right to request the correction of inaccurate personal information we hold about you.
- Right to Portability: You may have the right to receive a copy of the personal information we hold about you and request that it be transferred to a third party, under certain circumstances and with certain exceptions.
- Right to Opt-out of Sale or Sharing or Targeted Advertising: You may have the right to tell us not to "sell" or "share" your personal information or opt-out of the processing of your personal information for purposes considered "targeted advertising," as defined by applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out signal enabled, depending on where you are, we will automatically treat this choice as a request to opt-out from the "sale" or "sharing" of information for the device and browser you are using to visit the site.
- Right to Limit and/or Opt-out of the Use and Disclosure of Sensitive Personal Information: You may have the right to tell us to limit our use and/or disclosure of sensitive personal information to what is necessary to provide the services or goods reasonably expected by an average individual.
- Processing Restriction: You may have the right to request that we stop or limit our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we decline to process your request. You can do this by responding directly to our refusal.
- Communication Preferences Management: We may send you promotional emails, and you can opt-out of receiving them at any time by using the unsubscribe option displayed in our emails. If you opt-out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.
You can exercise any of these rights on our site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity with us directly. We will respond to your request promptly as required by applicable law.
Complaints
If you have complaints about how we handle your personal information, contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or file your complaint with the local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country where you live, including in the United States. Your personal information is also processed by staff and service providers and third-party partners in these countries.
If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the Standard Contractual Clauses of the European Commission, or any equivalent contract issued by the relevant competent authority of the United Kingdom, as applicable, unless the data transfer is to a country that has been deemed to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, call us at +39-3317080962, email us at hanpnap@gmail.com, or contact us at Corso Malta 150/B., 80141 Napoli NA, Italy.